The Intentionally Inclusive Market

Every business has a customer segment. This is the group of people you’re selling to who share a similar set of needs, characteristics, habits, and desires as one another.  Yet, most of us misunderstand the full scope of our customer segments, for two reasons.  First, we may build for a particular demographic group (such as […]

Do You Realize What You Just Did?

Every week I meet with Anna on my team to talk about the blog for the week. This past week we were laughing that the first blog I wrote in 2020 (and this is dead serious) was called It’s 2020— Bring on the Problems. It was a blog all about how I planned to handle […]

The Science of Gratitude

I’m Told To Be Thankful We’ve all heard that gratitude is the answer to many problems. That being full of gratitude will help you be more resilient and happy, a better boss and partner, and a better human. But I’ve been skeptical when I’ve heard these comments before. So, I want to spend today’s blog […]

The Continued Importance of Accelerators

Accelerators have been around for almost fifteen years now. Throughout that time, they’ve supported and funded thousands of startups, many of which have turned into powerful companies and positively impacted communities large and small. The reason for that success is, in many ways, due to what accelerators offer every startup that works with them: A […]

How One Company Was Poised to Grow 1,000% During the Pandemic

The COVID-19 pandemic has ushered in a historic global economic decline. However, there are a handful of industries that were poised for such a time as this. E-commerce, virtual meeting software, edtech, and telehealth have taken off. And companies who have remained flexible and curious have taken the rapid change brought by the pandemic in […]

Thriving Companies Listen and Adapt

A point made by my coach, Brian Howard, has stuck with me throughout the COVID-19 season. At the beginning of the pandemic, Brain said, “The world has changed. That means our clients‘ jobs have changed, which means our jobs have changed.” Now, more than ever, each of us needs to take a realistic look at […]

In Solidarity, We Continue to Learn

This week has been heavy. Just as we’ve seen glimmers of hope in the US that there might be a light at the end of the tunnel of the coronavirus pandemic, we’re met with another tragedy—one that is, sadly, not new but born from a complex history. In this season, the brokenness of our world […]

Time: Our Most Important Resource

As I think about this new season of operating, everything has changed. Rhythms, work environments, products, and business models are different.  It’s a dynamic season. One that requires a lot of brainpower. Here’s how much of my time is occupied right now— Understanding what has happened to the economy over the last few weeks. Digging […]

A Coronavirus Job Description

I was talking with my coach Brian Howard last week, and he made a simple point:  “The world has changed in the past two weeks. That means our clients‘ jobs have changed – which means our jobs have changed.” Now, more than ever, each of us needs to take a realistic look at what we […]

Data-Driven Hope

This is an interesting time. You’re getting no shortage of emails coming to your inbox about how this is “unprecedented” and “difficult.” I find when I hear things like that, I usually turn inward and focus on myself. But during “unprecedented and difficult times,” that’s not what we need and definitely not what those around us […]