Privacy Policy

GAN is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the GAN website and governs data collection and usage. By using the GAN website, you consent to the data practices described in this statement.

Collection of Your Personal Information

GAN collects personally identifiable information, such as your e-mail address, name, company, job title, location (mailing address, city/state/country/region, and/or zip code), and other potential contact information, like your telephone number. GAN also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by the GAN website. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by GAN for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of GAN website. Please keep in mind that, if you directly disclose personally identifiable information or personally sensitive data through GAN’s digital sites, this information may be collected and used by others. Note: GAN does not read any of your private online communications. GAN encourages you to review the privacy statements of websites you choose to link to from our site so that you can understand how those websites collect, use and share your information. GAN is not responsible for the privacy statements or other content on websites outside of the GAN family of websites.

Use of Your Personal Information

GAN collects and uses your personal information to operate our website and deliver the services you have requested. GAN also uses your personally identifiable information to inform you of other products or services available from GAN and its affiliates or partners. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. GAN does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners – domestic or international – about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number, or other collected data mentioned above) is not transferred to the third party. In addition, GAN may share data with trusted partners – domestic or international – to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. Examples of these trusted partners include Google Analytics for website traffic metrics, MailChimp for email and Intercom for user engagement tracking. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information. GAN does not collect or disclose sensitive personal information, such as race, ethnicity, religion, or political affiliations, trade union membership status, genetic or biometric data, health or mortality, or sexual orientation without your explicit consent. GAN does not use personal information to make automated decisions. We keep track of the websites and pages our customers visit within our site, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within GAN to customers whose behavior indicates that they are interested in a particular subject area. GAN websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GAN or the site; (b) protect and defend the rights or property of GAN; and (c) act under exigent circumstances to protect the personal safety of users of the GAN or the public.

Use of Cookies

The GAN website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize GAN pages, or register with the site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of GAN services or websites you visit.

Security of Your Personal Information

GAN acts as the data controller and secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Verify Your Personal Information

You may check your information to verify, update, or correct it and have any obsolete information removed. If you created an account on GAN Insight, you can access and change your online account profile yourself. You can also ask to review any of the information we have retained, how we have used it and to whom we have disclosed it at any time by contacting us as indicated below under the heading “Contact Information.” Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You may also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us. Personal information collected by GAN may be stored indefinitely. If you wish to remove your personal data from any of our systems, you may request to do so by contacting us as indicated below.

Online Community Policy

GAN’s website, blog, Facebook page, Medium site, Twitter page, LinkedIn profile and other digital platforms were created to encourage conversations about the startup industry and our work. We welcome everyone to join the conversation but reserve the right to remove and block users who post content in any of the following categories: graphic, obscene, explicit, abusive or racial comments towards an individual or organization. We understand and respect one’s right to disagree or offer constructive criticism on viewpoints expressed on this page but will not tolerate personal attacks or harassment, third party advertisements and solicitations for products or services,comments that encourage illegal activity, repeated posts to our page or tagging GAN in posts containing content that is completely unrelated to our area of focus. Our online community is meant to build relationships and support our community as a whole. Please respect our organization and each other to reach the full benefits of having this place of conversation.

Changes to this Statement

GAN will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how GAN is protecting your information.

Contact Information

GAN welcomes your comments regarding this Statement of Privacy. If you believe that GAN has not adhered to this statement, please contact us at We will use commercially reasonable efforts to promptly determine and remedy the problem.